FAQ · Organic Instagram growth
Straight answers before you hire us. Including the ones that cost us sales.
Pleno is an organic Instagram growth service based in Madrid, working with businesses and creators in the US, the UK, Ireland, Australia and Canada since 2015. From your account, we follow people, like their posts and watch their stories. These are people who already follow accounts like yours, and they decide whether to follow you. It costs €99 a month outside the EU, with no minimum term and no automatic billing. Below are the questions we get asked most, grouped by topic.
Is an Instagram growth service real, legal and worth it?
Is there a legit Instagram growth service?
Yes, but you have to check. A legitimate service tells you how it works, gives you a person to talk to, doesn’t sell follower packs and doesn’t promise thousands of followers a month. Pleno is a company in Madrid that has been doing this since 2015, with a panel where you can see your growth day by day.
What is an organic follower?
Someone who follows you because they found your profile and liked it, not because they were paid, added or created to inflate a number. With us, people visit your profile after we interact with them from your account, and they decide whether to follow you.
Are the followers real, or robots?
Real people. It’s the question we get most. To help you attract followers in your niche, our tools reach more than 150,000 Instagram users a month: real people, not bots. They’ll follow you only if they’re genuinely interested in your topic and like your content, which is why posting attractive photos and videos and useful captions matters so much. If new visitors see that you only want to sell them something and share nothing interesting, you won’t get the results you could. We don’t sell followers and we don’t use fake accounts.
Can I hire someone to grow my Instagram?
Yes. Hiring a service to grow your account is legal, and it’s what we do: we bring the right people to your profile, and your content convinces them. Instagram’s own rules are a separate question, and no service can guarantee an account will never be restricted. Pleno is independent and not affiliated with Instagram or Meta.
Does Pleno sell Instagram followers?
No. We don’t sell followers or use fake accounts. Buying followers goes against Instagram’s rules, and bought followers never buy from you. We interact with people from your account, and they decide whether to follow you.
Are Instagram growth services worth it?
It depends on the service and on your content. If your content is good and what’s missing is that the right people see it, an organic service can be worth it. If the service sells packs of followers, it isn’t. Before hiring anyone, read our list of warning signs of a fake growth service.
Can you get me customers?
We get you followers. Whether they buy from you depends on your product, your price, your photos and your reputation. A bigger, livelier Instagram builds more trust, but nobody honest can guarantee sales.
What results can I expect?
How many followers can I get per month?
Our average is around 390 followers a month, and our usual range is 300 to 800–900, depending on your content, your niche, your hashtags and how you interact with your audience. These are our own figures, not a guarantee, and we won’t promise a thousand followers in your first month.
When will I start to see results?
Within a few days of starting. Your campaign starts 24 to 48 hours after our first conversation, with a strategy tailored to your account, and you can follow every new follower in your panel. We keep activity light during the first few weeks and gradually build it up: this helps keep accounts safe.
Do the new followers like and comment?
Some do and some don’t, just like the followers you already have. Nobody can know in advance who will be active. We bring interested people to your profile; what they do next depends on what you post.
Will my followers be from my city?
Many of them, because we start from accounts in your city, your niche and your competition, which you suggest or approve. Not all: Instagram is global, and someone from elsewhere will always find you.
How do you find my target audience?
We agree it with you. You tell us your sector, your area and which accounts have the audience you’d like to reach: competitors, leaders in your niche and local businesses. If you’re not sure, we research your sector and suggest a list for you to approve. Then, with our in-house tools, we gather the followers of those accounts, filter them by interests, location, language, account size and activity, and interact with the ones who fit. They’ll follow you only if they like your content, so we also give you professional recommendations to improve your bio and posts and get more attention and engagement from your audience. The full detail of our filters is on our About us page.
Can I see what you’re doing?
Yes. You get a growth panel open 24 hours a day with your follower count day by day, followers gained and lost with dates, the day’s work and your account status.
What access do you need to my account?
Do I have to give you access to my account?
Yes. The interactions come from your account, so we need your username and password. Before starting, we explain on a call the whole process, the security measures we apply and how to remove our access the day you stop working with us. You can change your password whenever you want.
Can my account get banned?
Instagram can do what it likes, when it likes: it’s their platform. What we can tell you is that no client has ever lost their account because of our interaction. We work at a human pace, with a gradual start, set hours and breaks, from a phone dedicated to your account, and the system slows down on its own at the slightest odd signal. What does happen now and then are temporary blocks of a few days on following or liking; they lift on their own, and we add those days at the end of your month.
Can I keep posting and using my account normally?
Yes. Post photos, reels and stories as much as you like; that helps. We just ask you to leave following and liking to us, and not to keep your profile open on several devices at once.
What do you need from me to start?
A public account with posts, connected to a Facebook account and logged in on a single device. Your own email and phone number on it, not used on another account, and a heads-up if you use two-factor authentication. Leave us a few hours a day in which you’re not inside the app at the same time as us. Our service isn’t compatible with other follower or like services, or with apps you’ve given your password to. And please read our About us page, which we keep up to date.
What if I don’t have an Instagram account yet?
No problem: we can help you create a new account and prepare an effective bio and first content to attract your target audience. We start growing it once it has some posts, because people have to find something they like when they visit.
Do you accept every account?
No. The account must be public and have posts, and we don’t work with adult content. We also limit new clients each month, so sometimes there’s a short waiting list.
How much does it cost, and how do I pay?
How much does it cost?
Outside the European Union (United States, United Kingdom, Australia, Canada, New Zealand) it’s €99 a month, with no VAT. In the EU, including Ireland, it’s €120 with VAT included, or €99 if your business has a valid EU VAT number. On 13 November 2026, €99 was about US$109, £83, A$161 or C$156.
How do I pay from the US, the UK or Australia?
By PayPal, which also takes cards, or by bank transfer. The price is in euros; if you pay in dollars or pounds, PayPal or your bank does the conversion and may charge its own fee.
Is there a minimum term or automatic billing?
No. Every month we email you and, if you want to carry on, you pay. If you don’t, the service simply stops. There’s no automatic charge.
How much do 1,000 followers cost?
We don’t sell followers by the thousand: we charge a monthly fee for the work. With an average of around 390 followers a month, reaching 1,000 new real followers usually takes a few months, depending on your content and niche.
Do you also create posts or run ads?
Not with this plan. We bring the right people to your profile; your content is what convinces them to stay.
Can I work with Pleno from the US, the UK or Australia?
Do you work with businesses in the US, the UK and Australia?
Yes. We work with businesses and creators in the United States, the United Kingdom, Ireland, Australia, Canada and New Zealand, as well as Spain and Latin America. The method, the panel and the price are the same in every country.
Will my followers come from Spain because you’re in Madrid?
No. Where we’re based doesn’t decide where your audience comes from; the accounts we choose with you do. If they’re in Melbourne or Manchester, most of their followers tend to be there too.
What hours do you work, and in what language?
We answer in English by WhatsApp, phone and email every day, including holidays, from 7:00 to midnight Madrid time. That’s 6:00 to 23:00 in London, 1:00 to 18:00 in New York and 17:00 to 10:00 the next day in Sydney (times valid in November 2026; they change when daylight saving time starts or ends). The work on your account follows your audience’s time zone, not ours.
Still have a question?
Ask us on WhatsApp. A person answers, in English, and we’ll tell you honestly whether we can help.